Payment Policy

Last updated: 5 June 2026

At Maeven London, we offer secure and straightforward payment options to ensure a smooth shopping experience. Please note that available payment methods may vary by country. Customers are responsible for checking which options are available to them at checkout.

1. Accepted Payment Methods

We currently accept the following payment methods:

• Credit card (Visa, Mastercard and Maestro)
• Apple Pay
• Google Pay
• Shop Pay
  

All payments must be completed in full before an order can be processed. Available payment methods are clearly displayed at checkout.

2. Payment Security

All payments are processed via a secure SSL-encrypted connection by our certified payment providers. Your full payment details are never stored on our own servers.

3. Payment Processing

Orders are only processed once payment has been successfully completed and confirmed. If a payment is declined or fails, the order will not be processed.

4. Refunds

If you are entitled to a refund (for example following an approved return), the amount will be refunded to the original payment method used within 14 days of the returned item being received and approved. Please note that processing times may vary depending on your bank or payment provider.

5. Contact

For any questions regarding payments, please contact us at: info@maevenlondon.com